MiaVia Privacy Policy
Last updated: July 7, 2025

MiaVia Inc. (“MiaVia,” “we,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the “Service”). By accessing or using the Service, you agree to the practices described below.

1. Information We Collect

Personal Information. When you register for MiaVia, we may collect:

  • Account Data: name, email address, date of birth, profile photo, gender, and travel dates/locations.

  • User Content: messages, group chat posts, and any other information you voluntarily submit.

Non-Personal Information. We automatically gather technical data, including:

  • Device & Usage Data: device type, operating system, app version, IP address, crash logs, and performance metrics.

  • Analytics & Cookies: in-app analytics and cookies to understand feature usage and improve the Service.

2. How We Use Your Information

We process your data to:

  • Operate & Improve the Service: deliver matching and group-finding features, troubleshoot issues, and refine recommendations.

  • Communicate: send you transactional messages (e.g., account confirmations), updates, and, with your consent, marketing communications.

  • Safety & Compliance: verify accounts, prevent fraud, and comply with legal obligations.

3. Sharing & Disclosure

We may share your information with:

  • Service Providers: vendors who help us operate the Service (e.g., hosting, analytics).

  • Business Transfers: acquirers or partners if MiaVia merges or is sold—your data remains subject to this Policy.

  • Legal Requirements: in response to lawful requests by public authorities or to protect our rights.

MiaVia does not sell, rent, or lease your Personal Information in identifiable form to others.

4. Cookies & Tracking

We use cookies and similar technologies to personalize your experience, remember preferences, and analyze trends. You can disable cookies via your device settings, but some features of MiaVia may then be unavailable.

5. Data Retention & Security

We retain your information only as long as necessary for the purposes outlined above or as required by law. We employ administrative, technical, and physical safeguards—such as encryption and access controls—to protect your data.

6. Your Choices

  • Access & Correction: log into your account to review and update your profile.

  • Account Deletion: you can delete your MiaVia account in-app or by emailing support@miavia.app; we will remove your personal data within 30 days.

  • Marketing Opt-Out: unsubscribe via the link in any promotional email or text message.

7. Children’s Privacy

MiaVia is intended for users aged 16 and older. We do not knowingly collect data from children under 16. If you believe we have received information from a child under 16, please contact us so we can delete it.

8. International Transfers

Your information may be stored and processed in the United States. By using MiaVia, you consent to transfer of information to the U.S., which may have different data protection laws than your country.

9. California & EU Privacy Rights

California Residents: Under the CCPA, you have the right to request access to, deletion of, and an accounting of disclosures of personal information.
EU Residents: Under the GDPR, you may request access, correction, erasure, restriction of processing, data portability, or object to processing.

To exercise these rights, email us at support@miavia.app with “Privacy Request” in the subject line.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect any changes. Continued use of MiaVia after updates constitutes your acceptance.

11. Contact Us

If you have questions or concerns, please reach out to:
MiaVia Inc: support@miavia.app

Thank you for trusting MiaVia with your travel community. We’re dedicated to keeping your data safe and your journeys connected.